Privacy Policy

Effective Date: February 27, 2026

RideScanners, Inc. ("RideScanners," "we," "our," or "us") provides tools to compare ride fares, evaluate options, and improve booking decisions. This Privacy Policy explains how we collect, use, disclose, and protect information when you use ridescanners.com, related applications, and supporting services (collectively, the "Service").

1. Scope

This policy applies to information processed through the Service, including our website, pre-launch pages, mobile app entry points, analytics tooling, customer support channels, and marketing pages.

2. Data Controller and Contact

RideScanners, Inc. is the data controller for personal data described in this policy unless otherwise required by local law. Questions and privacy requests may be sent to [email protected].

3. Information We Collect

3.1 Information You Provide

• Contact details such as name, email, and support messages.
• Optional account information such as preferred city or travel profile.
• Feedback, survey responses, and beta product submissions.

3.2 Information Collected Automatically

• Device and browser details, operating system, language settings, and approximate geolocation from IP.
• Usage events such as page visits, clicks, install intents, and campaign attribution parameters.
• Referral and marketing fields, including UTM tags, campaign identifiers, and ad click IDs when present.

3.3 Information from Third Parties

• Analytics and advertising partners that provide aggregated campaign and performance data.
• Platform partners or app stores that provide install and conversion summaries.
• Fraud prevention or security vendors supporting abuse detection.

4. How We Use Information

• Deliver and maintain fare comparison functionality and related product operations.
• Measure product performance, run experiments, and improve decision quality for riders.
• Understand campaign effectiveness and attribute growth channels where permitted.
• Support users, respond to requests, and communicate service updates.
• Protect the Service, detect abuse, investigate incidents, and enforce legal rights.
• Comply with legal obligations, including recordkeeping and lawful requests.

5. Legal Bases (EEA/UK)

Where applicable, we process personal data based on one or more legal grounds:

• Performance of a contract when we provide requested service features.
• Legitimate interests, including product security, service quality, and fraud prevention.
• Consent for optional analytics or advertising-related processing where required.
• Legal obligations for compliance, reporting, and lawful requests.

6. Cookies and Consent

RideScanners uses cookies, local storage, and similar technologies for session stability, attribution persistence, and analytics. Consent Mode v2 controls non-essential analytics and advertising storage where required by law. You can update choices through our consent interface at any time.

7. Sharing and Disclosure

We do not sell personal data in the traditional sense. We may share data with:

• Service providers that host infrastructure, analytics, support, and operational tooling.
• Measurement and attribution vendors acting under contractual controls.
• Regulators, courts, or law enforcement when required by applicable law.
• Successor entities in a merger, acquisition, financing, or asset transaction.

8. International Data Transfers

Data may be processed in countries other than your own. Where required, RideScanners uses transfer safeguards such as standard contractual clauses, vendor certifications, or equivalent legal mechanisms.

9. Data Retention

We keep personal data only as long as necessary for the purposes described above, including legal, accounting, security, or dispute-related obligations. Retention periods vary by data type, operational necessity, and legal requirements.

10. Security

RideScanners uses administrative, technical, and organizational safeguards designed to protect personal data. No system is completely secure, but we continuously review controls and incident response practices.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, as well as rights related to portability and consent withdrawal.

California residents may have additional rights under applicable state laws, including rights to know, delete, and correct personal information. To exercise rights, email [email protected].

12. Children's Privacy

The Service is not directed to children under 13 (or higher minimum age where required locally). We do not knowingly collect personal data from children below the applicable age threshold.

13. Third-Party Links and Services

The Service may link to third-party websites and applications. Their privacy practices are governed by their own policies, and RideScanners is not responsible for independent third-party handling.

14. Changes to this Policy

We may update this Privacy Policy from time to time. Material updates will be posted with a revised effective date. Continued use of the Service after updates means the revised policy applies to your future use.

15. Contact

Privacy inquiries, access requests, and complaints: [email protected]
General support: [email protected]